Jiliive Privacy Policy – Your data is our responsibility

Jiliive (jiliive.ws) is a trusted online Sports Betting platform. This Privacy Policy applies to our website, mobile app, and all related services. By using jiliive, you agree to this Privacy Policy.

We believe data protection is more than a legal obligation — it's our ethical responsibility. When you register or use our services on Jiliive, you're placing your trust in us. Earning and keeping that trust is our top priority.

This Privacy Policy is prepared in accordance with international data protection law (GDPR) and applicable local regulations. Any updates to the policy will be reflected on this page, and you will be notified by email.

Jiliive collects two types of data — information you provide directly, and information our systems collect automatically.

Jiliive collects information through a variety of methods:

• Direct Input: Information you provide directly through registration, KYC, and payment forms.
• Automatically Collected: Through cookies, log files, and analytics tools when you use our site.
• From Third Parties: Transaction confirmation data from payment providers such as bKash, Nagad, and others.
• KYC Verification Services: Through approved service providers for identity verification.

Your device's location data is only collected with your explicit permission. If you do not grant permission, this data is not collected.

Jiliive uses your information only for the following purposes:

• Creating and managing your account and ensuring its security.
• Processing all financial transactions, including deposits and withdrawals.
• Completing age verification and identity verification (KYC).
• Providing customer service and support.
• Detecting and preventing fraud, money laundering, and suspicious activity.
• Sending you personalized offers and promotions based on your preferences (you can opt out at any time).
• Improving our service quality and developing new features.
• To comply with legal obligations.

Jiliive never sells your data or shares it with advertisers. However, to operate our services, we share limited data with a number of trusted partners:

• Payment Providers: Only the information required to process transactions is shared with providers such as bKash, Nagad, and Rocket.
• KYC Services: To approved service providers for identity verification.
• IT Infrastructure: To secure server and hosting service providers.
• Regulatory Authority: To the relevant authorities where required by legal obligation.

All third parties operate under strict confidentiality agreements with Jiliive and may only use your data for specified purposes.

The jiliive website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help our site function more effectively.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring account security.
• Performance Cookies: Helps us understand which parts of the site are used most.
• Functional Cookies: Remembers your language and preferences.
• Analytics Cookies: Analyzes user behavior to improve our services.

You can disable all cookies except essential ones through your browser settings. Note that disabling certain cookies may affect the functionality of some site features.

Jiliive does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration of your active account and for 5 years after closure.
• Financial Transaction Information: A minimum of 5 years in accordance with AML policy.
• KYC Documents: Up to 5 years following account closure.
• Log Files: Automatically deleted after 12 months.
• Marketing Data: Deleted immediately upon opt-out.

As a Jiliive user, you have certain important rights over your personal information:

• Right to Access: You have the right to request access to any personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request that your information be deleted.
• Right to Restriction: In certain cases, you may request that we restrict the processing of your data.
• Right to Portability: You may request a copy of your information in a machine-readable format.
• Right to Object: You may object to marketing communications at any time.

To exercise any of these rights, email us at support@jiliive.ws. We typically respond to requests within 30 days.

Jiliive uses industry-leading, state-of-the-art security technology to protect your information:

• SSL/TLS Encryption: All communications are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): Two-factor authentication (2FA) is available as an additional layer of security.
• Firewall & DDoS Protection: Our servers are protected against cyber attacks.
• Regular Security Audits: Regular security testing conducted by independent experts.
• Data Backup: Regularly encrypted backups are stored in a secure location.
• Access Control: Only authorized personnel can access specific data.

Jiliive is strictly for users aged 18 and above. We never knowingly collect information from minors. Age is verified at registration, and additional documentation may be requested in cases of doubt.

If you believe we may have inadvertently collected information from a minor, please notify us at support@jiliive.ws. We will promptly delete the information and close the associated account.

Jiliive reserves the right to update this Privacy Policy at any time. For significant changes, we will:

• We will publish the updated policy on this page with the new effective date.
• We will notify you of any changes at your registered email address.
• Where required, we may ask for your consent to our updated policy at login.

Continuing to use jiliive after any changes takes effect will be considered your acceptance of the updated policy. If you do not agree, you may close your account and withdraw any remaining balance.

For any questions, complaints, or data-related requests regarding our Privacy Policy, please get in touch with us:

• Email: support@jiliive.ws
• Live Chat: Available at all times in the bottom-right corner of the website
• Time: 24 hours a day, 7 days a week

We typically respond to all emails within 24–48 hours. For urgent matters, reaching us via Live Chat will get you a faster resolution.